Archives: Reviews
“I pay $280 a year for a maintenance agreement, which does not include a humidifier pad or an air filter. What it does cover is a comprehensive review of my HVAC system
twice a year. The maintenance crew is very well trained to spot problems and keep my A/C and gas heating system in excellent condition (usually an hour inspection, sometimes a bit longer) so I can minimize any surprises to either systems during the year. So far, after 30 years plus, this has worked for me.”
twice a year. The maintenance crew is very well trained to spot problems and keep my A/C and gas heating system in excellent condition (usually an hour inspection, sometimes a bit longer) so I can minimize any surprises to either systems during the year. So far, after 30 years plus, this has worked for me.”
– Marion J.
“I pay $280 a year for a maintenance agreement, which does not include a humidifier pad or an air filter. What it does cover is a comprehensive review of my HVAC system
twice a year. The maintenance crew is very well trained to spot problems and keep my A/C and gas heating system in excellent condition (usually an hour inspection, sometimes a bit longer) so I can minimize any surprises to either systems during the year. So far, after 30 years plus, this has worked for me.”
twice a year. The maintenance crew is very well trained to spot problems and keep my A/C and gas heating system in excellent condition (usually an hour inspection, sometimes a bit longer) so I can minimize any surprises to either systems during the year. So far, after 30 years plus, this has worked for me.”
– Marion J.
“This was Saturday afternoon, August 17. It had been a long day for Stanley. He nonetheless arrived and conducted a very thorough check of the airconditioning system in my twice yearly maintenance agreement. Stanley was very professional, took his time, and checked the entire system. He wrote a summary and went through it to ensure that I understood all of his notes.
My great thanks to Stanley. My thanks to Arlington Hearing and Air Conditioning for always sending your finest technicians over the years.
Marta Pereyma”
My great thanks to Stanley. My thanks to Arlington Hearing and Air Conditioning for always sending your finest technicians over the years.
Marta Pereyma”
– Marta a.
“From start to finish could not be happier with the experience of working with Arlington Heating & Air Conditioning.
Both my systems needed attention at the same time so was a bit frantic. The folks in the office are friendly and efficient. They scheduled the appointment and offered alternatives if I wanted the work done sooner.
Richard, the technician who came out was wonderful. Diagnosed the problems in minutes and had everything repaired in short order. The cost was amazingly reasonable. So very grateful!”
Both my systems needed attention at the same time so was a bit frantic. The folks in the office are friendly and efficient. They scheduled the appointment and offered alternatives if I wanted the work done sooner.
Richard, the technician who came out was wonderful. Diagnosed the problems in minutes and had everything repaired in short order. The cost was amazingly reasonable. So very grateful!”
– Patricia G.
“On May 22 I stopped by your office to renew my service contract. I met with Jessica, who was extremely courteous and helpful. You are fortunate to have her meeting with your customers. She is a very good representative for your company, and I would like to acknowledge her service.”
– Don G.
“On April 15, 2024, we had a 20 year old heating and AC system replaced with a new Carrier gas furnace and AC unit. We also had the Aprilaire humidifier and the digital thermostat replaced. The men showed up when they said they would and quickly removed the old equipment. The new system was put in and tested in one day. After everything was working, they showed us how to set the new thermostat and the humidifier controls. I strongly recommend Arlington and will continue to use them to maintain this new system.”
– Mike and Carol M.
“Martin was prompt, friendly, knowledgeable and efficient! I am really happy with how this visit went. He serviced my air conditioner and found one problem that will be fixed while it is still under warranty. He was also patient and very tolerant of my overly friendly dog!”
– Janet I.
“I highly recommend Arlington Heating and Cooling. I called on a Friday morning with an unexpected repair problem and Jessica worked to get me on the schedule that day. I also want to compliment Jerrell, who was very professional and arrived within the expected time window. He quickly identified and repaired the problem and was able to conduct a spring inspection during the same call. He also took time to explain the repair issue.”
– Arline K.
“Curtis has been servicing our heating and ac equipment for many years. We love his cheery and professional attitude and very competent service. Thank you Curtis!”
– John S.
“Many thanks to Jerrell for his professionalism and thoroughness. This is the first year with Arlington Heating and Air Conditioning and the service exceeded our experience with our previous contractor. The time and items checked greatly surpassed the the items checked by the previous contractor. Jerrell explained all the checks that he performed and provided the results with numerical readings of the checks that he performed. I will continue to use Arlington Heating and Air Conditioning in the future.”
– Lawrence S.
“Our extremely old radiators were starting to fail. We had gotten some astronomical estimates from other companies. Technician Mike came out ready to do some repairs. He did what needed to be done; it was affordable; and now our radiator works again.
Also, the ladies answering the phone are awesome!”
– Anne C.
“I’ve had a contract with Arlington Heating for over 20 years. It is peace of mind, knowing that I am getting excellent service every time! The staff one schedules with is extremely nice and accommodating. Curtis is always so pleasant, and will answer any questions I have, no matter how silly they might be My son has also used Arlington Heating (Curtis), for many years., and is also very pleased with the dependable service they provide. I highly recommend them!”
– Carol L.
“The service technician today, Mike, conducted our fall/winter contract maintenance inspection thoroughly. He took time to explain what he did, and like previous techs, he conducted himself in a friendly and very cordial manner. We continue to be very pleased with not only those who come to our home for service, but with the staff who answer the phone, schedule appointments and respond to our inquiries. Arlington Heating & Air Conditioning has provided service for this home for 30 years!”
– Caroline J.
“I have had contract service with Arlington H&AC for 20 years and have appreciated their responsiveness and professionalism. Mike visited today and did a thorough inspection, offered suggestions and reviewed options for the remaining life of the system. Definitely will use them in the future.”
– Jim B.
“Martin did a great job explaining pilot light issue and confirmed that A/C is ready to go for the warm season. Also answered question on replacing filter.”
– Liz K.
“Last night, the heating/cooling register in our dining room stopped showing the temperature and the AC wouldn’t come on. I changed the batteries in the device and checked the breaker box, but those didn’t make a difference.
I called and left a message with AHAC, expecting I might have to wait all day today for service. Instead, I received a call early this morning telling me the techician would be at my house in an hour-and-a-half. Wow! I was surprised and thrilled. And Richard, the technician, took care of the issue quickly.
My greatest thanks to AHAC for the wonderful service!!”
– Ann L.
I’ve hired this company for years now and am very happy with the work they do. Our most recent technician, Curtis D., was really helpful in explaining the details of the system, what he did to maintain it and was generally very patient and positive. When you hire a HVAC firm, first and foremost you want knowledge of the system and a willingness to review what it needs, doesn’t need and how reliable it is. I’ve always gotten that level of knowledge and engagement from Arlington H & AC.
– Tommy M.
When I first bought my house three years ago, I signed-up for a maintenance agreement with another company. Each time this other company came to my house, they tried to up-sell me on a variety of other overpriced products. After 1 year of dealing with that, I decided to cancel my agreement. My neighbor, who uses Arlington Heating and Air for their maintenance, has been trying to convince me that not all companies are like that other company. So, I decided to once again sign-up for a maintenance agreement and give Arlington Heating and Air a try. It was a completely different experience compared to the other company. Mike was friendly, helpful, and efficient (an added note is that my neighbor highly recommended Mike). He took the time to explain a few things that I was not aware of. The experience was MUCH better this time, and their maintenance agreement was cheaper than the other place. Thanks for convincing me that not all HVAC companies are looking to rip you off.
– Matt B.
Mike has been our technician on several of our last calls, and goes beyond the mark to give us the best possible service. He performs tests which aren’t required to make sure that we get the most out of our equipment, and has found deficiencies that we are able to remedy to make our furnace last longer and become more efficient.
– Victor B.