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Carrier

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3516 S. Four Mile Run Dr. | Arlington, VA 22206

703-671-2288

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Google Rating
4.4
Based on 75 reviews
Arlington Heating & Air Conditioning
Arlington Heating & Air Conditioning
4.4
See all reviews
Jonah Klipper
Jonah Klipper
1701295179
Richard was amazing
Amy V
Amy V
1701273382
I am writing this after having multiple issues with my brand new HVAC system, which I installed with Arlington Heating in 2020. Since then, there have been multiple issues, with things needing to be replaced. Twice now the system has failed when it is 100 degrees outside, requiring my tenants to survive in those temperatures. Although Arlington has been pretty quick in terms of sending out repair folks (and they have great technicians!), who can fix the items- the fact that this happened so often on a new system is unacceptable in my opinion. It makes me very worried as to what will happen when the warranty is over and I will be responsible for any continued issues.Also, even though the technicians are responsive and quick, it can take weeks for parts to arrive.When I asked the owner about it and how he would resolve the issue of my unit, he told me that if anything I should empathize with him because he is losing money as all of this is under warranty, and that its a manufacturer issue. That is not a solution to a problem and not how to handle this issue. I am just baffled as I chose what I believe was the "gold star" company of Arlington.I improved my rating to address the fact that they are responsive and have great technicians, but I still and ultimately unhappy with the multiple air conditioning issues I've had on a new system.It is possible I was just given a faulty system, and if that is the case, hopefully we can address that issue before things break in the future.
Katherine Murphy
Katherine Murphy
1700689285
Richard was great: very quick to diagnose the problem, he also retiens to same day with the part to make the repair!
Tom L
Tom L
1700147502
Thomas Girard
Thomas Girard
1699907978
Arlington Heating & Air Conditioning provided a fantastic semi-annual checkup this past weekend! Jerrell our tech was extremely thorough, helpful with suggestions, offered great advice, and very patient with a ton of questions from me about our HVAC system.
Peggy Palizzi
Peggy Palizzi
1699733304
Agustin Blanco
Agustin Blanco
1699631678
Martin was on time and was very professional and his quality of work was exceptional
Hope Vale
Hope Vale
1699461329
The customer service was outstanding, Richard and Stan were professional and very knowledgeable. Richard took his time and explained everything, and was very patient and helpful. I Would recommend this business to friends and family.
Michelle Zook
Michelle Zook
1698190308
We’ve used Arlington H&A for years and always been very happy with their service. Great customer service, professional technicians and responsive during emergencies. Heartily recommend.
Fred Wood
Fred Wood
1697999195
I am a long term customer of Arlington Heating & Air Conditioning a company located in Arlington, VA, USA. I recently had this company install a new furnace in our house, and I was again reminded of the high level of expertise and performance demonstrated time and again by this company. The senior technical planner has a high level of expertise, and was able to fully respond to all topics and questions that came up. He demonstrated broad knowledge of the field of home heating and the comparative drill down analysis and costs of various technical options. The senior technical installation leader has a high level of detailed knowledge about the optimal installation of a new heater. The installer demonstrated a customer service orientation to address any issues that arose and to provide the highest possible quality of heater installation, which I have come to expect from this company with regard to heating, and also regarding air conditioning, electronic air cleaning, ultraviolet lighting mold prevention, custom duct and exhaust work, and custom water drain piping.
Lou
Lou
1697811154
We have been customers for over 20 years and have always received great products and service. We always have an active maintenance contract, to avoid unexpected delays in service. We just had our semi-annual Winter maintenance service performed by Curtis, who always does an efficient & outstanding job. This is the company and the people you want to use for any heating or air conditioning sales & service.
Kurt Larrick
Kurt Larrick
1697129879
Got cold, turned on heat and….. no dice. Got a same-day appt, Jerrell arrived, diagnosed the problem (a bird had been sucked thru the furnace chimney and blocked the fan) and then there was heat! No charge with the yearly service plan!!
Chris Poteat
Chris Poteat
1696977376
Have used Arlington Heating and Air for a decade now, and they've been servicing this actual house for much longer. We have a service contract with them and we've never had a problem ever. They've maintained our equipment in an excellent manner and we LOVE our tech named Curtis!Highly recommended!
marion engelbach
marion engelbach
1696866826
Richard is a great asset to the company. We appreciate his professionalism and his inputs to make our experience the best it can be! Thank you
Les Garrison
Les Garrison
1696635574
I have been using Arlington Heating and Air Conditioning for 4 decades. During that time, we have had numerous techs do work on our houses. Without fail, they are well trained, courteous, efficient, and cost-effective. I have used other companies from time to time, but I always come back to Arlington Heating and Air Conditioning.
Matt W
Matt W
1696524093
We were in need of a basement HVAC overhaul due to the previous owner’s poor decisions. Peter and the crew at Arlington Heating & A/C walked us through the various replacement options during site visits and answered our questions in a patient and attentive manner. They were honest brokers about the tradeoffs on price, quality, and fit for our needs, and we are thrilled with how efficient and quiet our new systems are. Everything was done professionally in 1.5 days and we barely noticed they were in our home throughout. Peter was also prompt in responding to a random question that popped up shortly after the install. Overall a great experience; 10/10 would recommend to family and friends looking for HVAC help!
Cristina Leckie
Cristina Leckie
1696436248
We have used this company for over twenty five years. They are conscientious, friendly, and we have never had a problem with their work. All the technicians, like Mike, are pleasant and stay with the company. This time we had Curtis who sings while he works and gave us a discount. He has a great voice.
Wendy Wyndelts
Wendy Wyndelts
1696360133
We had another great experience! Our annual maintenance contract visit was once again informative & thorough. Mike was great to work with ! We have had quite a few experiences where we learn & that is really appreciated!
Janine Hartman
Janine Hartman
1696355738
Our technician Richard Rivera is great to work with. He’s on time, communicative, professional, gives good explanations, friendly, and we trust his work in servicing our systems.
Jim B
Jim B
1696342041
Received great service today from Mike who was thorough and professional, giving me pointers about system operations and options for our home. This is 21st year I have been using them and have been impressed consistently.
Eric Barker
Eric Barker
1695842049
Amazing service as usual. Associates are always prompt, friendly, clean, and thorough. Richard particularly goes above and beyond with advice for preventative maintenance and noticed an issue with my furnace motor, confirmed it as under warranty, and ordered the part to prevent issues during upcoming cold winter months. Would highly recommend him and the company to anyone needing Hvac services in the Arlington area.
Andrew Brown
Andrew Brown
1695736230
We have had a great experience with Arlington Heating & Air Conditioning over the years. Richard is an outstanding technician and a true professional!
Marion J
Marion J
1695666704
Within a month of moving into my new home, I contacted Arlington Heating and Air Conditioning to replace the 12 year old Rheem furnace and A/C with Arlington's recommended two stage Luxaire system. The old system in the house made a great deal of noise that was caused by inadequate return air. It was surprising to me that since 1964, when the house was built, no one had ever added more return ducts. Every previous HVAC system must have had a short life (or shorter than it could have been) from a simple lack of adequate return air.I have learned the importance of proper installation in getting a properly functioning HVAC system. It would not have been enough if the install team just added a new a/c and furnace. In 3 days, Arlington's install team completely reengineered the HVAC system with a more efficient design as well as new and enlarged return ducts. Now when friends come by to "inspect" my new house, I don't hesitate to show them the HVAC system first, before any other home improvement. I definitely got my money's worth.
Cynthia MacDonald
Cynthia MacDonald
1695664874
Annual furnace checkup- prompt arrival, efficient and focused work. Martin was very pleasant, polite, and helpful- a very good ambassador for the company.
Vanessa Rodriguez
Vanessa Rodriguez
1695294623
We love Arlington Heating & Air. Richard has helped us for years maintaining our systems, advising on options to upgrade and enhance, training us on our EcoBee (and dealing with a few emergencies too!). They are always responsive, on time, kind and knowledgeable as well as very clear on pricing and procedures up front. We wouldn’t use anyone else!
Emily Harding
Emily Harding
1694688571
We have used Arlington Heating and AC for years. They fixed a tricky problem, gave us advice on working with our contractors, and have always been super responsive. Richard Rivera in particular has been helpful, knowledgeable, and willing to crawl into tiny spaces to provide the best service.
Sofia Gege
Sofia Gege
1694624170
We’ve been using Arlington Heating & Air service for a while now. Very responsive and professional team. Jerrell did great work on our AC. Thank you!
Justin Patrick
Justin Patrick
1689793321
The employee sat in his van outside our house, idling, for over an hour after the appt was over... excessive idling is illegal in most states. In VA, the limit for commercial vehicles is 3 minutes for a reason. It’s not cool to be pumping smog into our air to go nowhere….we asked him to turn it off and right when he thought we were gone he started idling again....
Katie Kimmel
Katie Kimmel
1686945779
Dishonest company that will attempt to tell you falsely there’s an issue with your system that costs thousands to fix. Thank goodness I had a second opinion who came in an provided a realistic picture of the issue (which only cost $200 to fix). Do not trust them! Totally deceptive and won’t own up to their lies or provide a refund for services not met.
Star Picucci
Star Picucci
1686164518
Have tried a number of HVAC companies over the years and I think I found one to stick with. AC was not working well - the office person said they could do next day on stand buy and had me give all the info I could. The tech called at 9:30 and was there by 10 with the likely parts in hand (Yes they were the parts) and my AC is back up and running - had them also do full system check on our dual zone system. Very responsive, very polite, didn't try to upsell me.
H.B. Williams
H.B. Williams
1669157046
We give our highest recommendation to Arlington Heating & Air Conditioning. Earlier this year we needed a new AC, furnace, and water heater. The consultation, estimate, and installation were first-rate - and everything that was installed has worked perfectly. Our house has been under the constant care of this company (not a single gap - we're the second homeowner) from the time our house was built in 1968 (the family-owned company dates back to 1944), including twice-yearly maintenance checkups. Special thanks this year to: Roberto who, along with many excellent technicians there, kept our aging equipment going for a long time and helped us understand when we needed to make upgrades; Peter, who patiently explained our options with expertise and precision; the efficient and kind Jennifer and Kaitlyn, who helped arrange everything/handle scheduling over the phone; Tom D, the installation manager who, with colleagues, helped get the equipment into our house (surmounting a complicated front door/back door situation); and Baca, a highly talented, dedicated person who installed all of this with help from his great coworker Ever. If you do business with this company, we’re sure that you will be very pleased.
Jeff Hendrickson
Jeff Hendrickson
1654019917
called them at 8am this morning, tech was at my door by noon, diagnosed problem, fixed problem and took the time to explain future options for ac needs. definitely recommend.
Rick D
Rick D
1624925602
Craig Syphax
Craig Syphax
1623269768
Rev. Charlette Stokes Manning
Rev. Charlette Stokes Manning
1615223174
Jerrell was amazing very professional came in my home with mask and shoe guards. He explained the work that needed and went about his tasks in an expeditious and professional way. Very pleased so much so I got an extended service contract. Would highly recommend Arlington hearing and cooling to my friends.
Tammy Stettler
Tammy Stettler
1614097003
I had a service agreement with them. My credit card expired. They never called to let me know my payment didn’t go through. Never told me my agreement was expired. Do I never received my fall tune up from them. My heat stopped working right. Wouldn’t shut off or get to the temperature that I set it at. So I called them. They came out on a Saturday. The technician never went outside to my unit. Just cleaned system up inside. And got furnace to work. But by now I had to pay for a service call. Start up my agreement with them again. And still schedule an appointment for them to come out and do the check up on my system. They came out today said my system was froze up. Now remember they were just here 2 weeks ago. And they never found that out at that time when they were supposed to come out and check out what was going on with it. So now it is on emergency heat until they can come back out on Thursday when they say the system will be unthawed. Well when I didn’t have a contract they were always calling to try to get my business. But now I was just over looked. And still don’t know what is going on. Except that fir the last 2 months I have paid 150.00 more on my electric bill than normal. And now don’t know what I am going to have to pay them when they come back out. I am really upset that I am having to pay all this money because as they say they are sorry. I was overlooked because they were to busy to call there customer to let them know there was a problem. But I bet I will not get any money back or help on all the money I have had to put out because of all of this.
Jorge Gonzalez
Jorge Gonzalez
1612650756
They service our home boiler and water heater; great experience so far. Really appreciate the effort that they made to come out to fix our boiler late in the afternoon, get the needed part, and stay to fix it through the evening so that we were all set.
Roxanne Magee
Roxanne Magee
1607110215
They keep nickel and dime all the time.
Meghan Tidwell
Meghan Tidwell
1606337206
Great experience yesterday with Arlington Heating & AC. Great customer service! Our technician, Martin, was super nice, knowledgable and very COVID responsible! I highly recommend this company!
Elizabeth Vaughan
Elizabeth Vaughan
1602538012
Mike came out to service our units this morning, and if I haven't done so before, I just want to let you know how courteous and knowledgeable he is. It's so nice having the same person come out time after time who is familiar with our home and family. I'm going to miss Mike!
Sammy Zaatar
Sammy Zaatar
1601562554
Tom Hyde
Tom Hyde
1598015172
Great company and team! They replaced our boiler and zone valves this winter and just installed a mini-split system to supplement our existing AC.Both jobs were done efficiently and the job site was left as clean as when they arrived.
Sarah Taylor
Sarah Taylor
1596853703
Monte Frenkel
Monte Frenkel
1595741691
Giulia Cajati
Giulia Cajati
1594173414
Scott Winn
Scott Winn
1590523895
A+++ rating. Arlington Heating & Air Conditioning installed a new air conditioner and gas furnace. Excellent experience from initial consultation, estimate, and installation. The company explained the pros and cons of different equipment models to enable me to confidently chose equipment that met my efficiency goals at a very competitive price.The installation was top-notch, neat, and professional. Clearly the installers take pride in their work, and they were prompt, efficient, and courteous. Absolutely outstanding.I give Arlington Heating & Air Conditioning my highest recommendation.PS: I've also used Arlington Heating & Air Conditioning for maintenance for ten years. Their service and professionalism can't be beat.
Erin Pollard Young
Erin Pollard Young
1580871506
They are super fast, reasonably priced, and friendly
Frederic Hueber
Frederic Hueber
1579910745
Awesome technician and fast service.
Cary Moore
Cary Moore
1575233406
They wanted to charge me $650 for a $180 part and a 20 minute repair after charging a $120 visit fee. Shop around. They installed the furnace too nine years ago, you'd hope they would've treated me a bit better.
Eric T
Eric T
1572976896
Solid company, have been pleased with our service over the last 15 years. They are a little pricier than you can find with a one-man operation, but that is just basic economics--someone needs to pay for the people who answer the phone when you call, the matching trucks, and advertising.
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